HomePostage, Shipping & Returns

Postage, Shipping & Returns

For Christ­mas please note our last guar­an­teed deliv­ery order date is 22th Decem­ber

Main­land UK Spe­cial deliv­ery is £8.00. We send all our items Roy­al Mail Spe­cial deliv­ery, guar­an­teed signed for next day deliv­ery by 1pm. Each item has a slight­ly dif­fer­ent turn around time depend­ing on stock and avail­abil­i­ty. This infor­ma­tion should be in each item’s descrip­tion please con­tact us if you have any ques­tions.

For over­seas ship­ping prices will vary in accor­dance with weight and des­ti­na­tion. We will inform you of the cost pri­or to ship­ping. We endeav­our to keep the postage cost as low as pos­si­ble.

Please be aware of any cur­rent postal strikes. If an order is tak­en after 4pm on Fri­day please be aware this item will be post­ed on Mon­day.

Should your order be urgent please con­tact us to check avail­abil­i­ty before plac­ing your order email order@maree.co.uk or call 07941136041(please leave a mes­sage)

All pieces of Jew­ellery comes in a high-end pre­sen­ta­tion box or pouch.  Per­fect for a gift & for stor­ing the jew­ellery.

It’s worth men­tion­ing that we recy­cle all pack­ag­ing where ever pos­si­ble. So please be aware that your par­cel may con­tain re-used box­es and pack­ag­ing, but still done in a high-qual­i­ty way. This avoids waste and is kinder to the envi­ron­ment.

Returns & Exchanges

We wish our cus­tomers to be total­ly hap­py with their pur­chase. UK law states that you are enti­tled to a ‘cool­ing off’ peri­od after plac­ing your order. If you wish to return your order please email info@maree.co.uk or call 07941136041 to arrange the return & refund please note refunds excludes any postal charges. We have a 30 days returns pol­i­cy. The items should be well packed to avoid any dam­age, we require the items to be returned in per­fect con­di­tion for a full retuned. A proof of post­ing should be obtained, please keep the Proof of Post­ing or Record­ed deliv­ery slip, this will cov­er you if the par­cel is lost in the postal sys­tem. Once we have con­firmed that we have received the pack­age a refund will be made. We can­not be held liable for any pack­age that is not received where no Proof of Post­ing was not obtained. The cost & safe return of the goods is the respon­si­bil­i­ty of the cus­tomer.

Special orders and Commissions

We would be excit­ed to make spe­cial pieces of jew­ellery for you. Bring your ideas to life and feel spe­cial every day. Let Maree Lon­don be your per­son­al Jew­eller.

Ordering

There is no min­i­mum order lev­el.

Payment

We accept Pay­pal, Cred­it Card, Deb­it Card pay­ments via a secure serv­er which encrypts the infor­ma­tion before send­ing across the Inter­net. Please note that all trans­ac­tions will be car­ried out in Ster­ling.

The goods will not be deliv­ered until the customer’s funds have been paid and cleared in full.

Credit Card Security

At this stage, you will be passed on to a Secure Order Pro­cess­ing page, your details will be encrypt­ed by 128-bit indus­try-stan­dard Secure Sock­ets Lay­er (SSL) tech­nol­o­gy to pro­vide encryp­tion of per­son­al infor­ma­tion such as your name, address and cred­it card details.

Your infor­ma­tion pro­vid­ed to me dur­ing the order­ing process is pro­tect­ed by 128-bit indus­try-stan­dard Secure Sock­ets Lay­er (SSL) tech­nol­o­gy to pro­vide encryp­tion of per­son­al infor­ma­tion such as your name, address and cred­it card details. This serv­er encrypts infor­ma­tion while it is being trans­mit­ted across the Inter­net so that unau­tho­rized peo­ple can­not read it.

Overseas Customers (Outside the UK)

We wel­come orders from over­seas. Postage from out­side the UK times will vary, please con­tact us if you have any ques­tions. Also, buy­ers are respon­si­ble for any duties payable.

Euro­pean and World­wide orders can­not be sent with­out insur­ance. Pay­ment must be made in Ster­ling. Inter­na­tion­al pur­chas­es may incur Import fees or charges, depend­ing on the laws applic­a­ble in the pur­chasers coun­try. Any charges relat­ing to import tax­es or Cus­toms duties or Cus­toms clear­ance fees are the respon­si­bil­i­ty of the buy­er.

This will be based on the over­all weight of your order.

Return / Refund Policy

Postage charges will be based on the weight of the par­cel and will vary; I will charge an extra amount to cov­er over­seas ship­ping.